Delivery and Returns
PLACES WE DELIVER TO
We deliver island-wide throughout Singapore, except to the following areas:
- Airport Cargo Road
- Airline Road
- Alps Avenue
- Brani Terminal Avenue
- Jurong Island
- Khusu Island
- Pulau Busing
- Pulau Damar Laut
- Pulau Sakeng
- Pulau Sebarok
- Pulau Tekong
- Pulau Ubin
- Rifle Range (Firing Compound)
- Seletar Aerospace
- St John's Island
- Turf Club Avenue
- Universal Studio Singapore
- West Camp Road
For a list of restricted areas and postal codes, please click here.
- Prices quoted are inclusive of delivery, unless expressly stated in the individual product page.
- For any redelivery requests, there will be an additional charge between $10 - $20 depending on delivery location.
- If the delivery address provided is incorrect/incomplete or if there is no one or place to leave the flowers, there will be a redelivery fee of $10 - $20 depending on the delivery location.
- For any specific timing request (not applicable to Daily Picks), there may be an additional charge between $10 - $25 depending on the time and delivery location.
- You are welcome to collect your flowers during our business operating hours from 9:00am - 6:00pm (Mondays - Fridays, excluding Public Holidays).
- To ensure that your flowers are ready for collection, please give us a call at +65 6588 2088 before coming down to the store.
We endeavour to make you a satisfied customer! If you are unhappy with your order, please notify us immediately. We will either replace your order for free or give you a refund equivalent to 90% of the purchase price (there is a processing fee of 10% for refunds). Please note that replacements and refunds are given at the sole discretion of The Enchanted Tree Pte Ltd.