Delivery and Returns

PLACES WE DELIVER TO

We deliver island-wide throughout Singapore, except to the following areas:

  • Airport Cargo Road
  • Airline Road
  • Alps Avenue
  • Brani Terminal Avenue
  • Jurong Island
  • Khusu Island
  • Pulau Busing
  • Pulau Damar Laut
  • Pulau Sakeng
  • Pulau Sebarok
  • Pulau Tekong
  • Pulau Ubin
  • Rifle Range (Firing Compound)
  • Seletar Aerospace
  • St John's Island
  • Turf Club Avenue
  • Universal Studio Singapore
  • West Camp Road

For a list of restricted areas and postal codes, please click here.

DELIVERY CHARGES

  • Prices quoted are inclusive of delivery, unless expressly stated in the individual product page.
  • For any redelivery requests, there will be an additional charge between $10 - $20 depending on delivery location.
  • If the delivery address provided is incorrect/incomplete or if there is no one or place to leave the flowers, there will be a redelivery fee of $10 - $20 depending on the delivery location.
  • For any specific timing request (not applicable to Daily Picks), there may be an additional charge between $10 - $25 depending on the time and delivery location.

SELF-COLLECTION

  • You are welcome to collect your flowers during our business operating hours from 9:00am - 6:00pm (Mondays - Fridays, excluding Public Holidays).
  • To ensure that your flowers are ready for collection, please give us a call at +65 6588 2088 before coming down to the store.

RETURNS

We endeavour to make you a satisfied customer! If you are unhappy with your order, please notify us immediately. We will either replace your order for free or give you a refund equivalent to 90% of the purchase price (there is a processing fee of 10% for refunds). Please note that replacements and refunds are given at the sole discretion of The Enchanted Tree Pte Ltd.