Delivery and Returns

PLACES WE DELIVER TO

We deliver island-wide throughout Singapore, except to the following areas:

  • Airport Cargo Road
  • Airline Road
  • Alps Avenue
  • Brani Terminal Avenue
  • Jurong Island
  • Khusu Island
  • Pulau Busing
  • Pulau Damar Laut
  • Pulau Sakeng
  • Pulau Sebarok
  • Pulau Tekong
  • Pulau Ubin
  • Rifle Range (Firing Compound)
  • Seletar Aerospace
  • St John's Island
  • Turf Club Avenue
  • Universal Studio Singapore
  • West Camp Road

For a list of restricted areas and postal codes, please click here.

DELIVERY CHARGES

Prices quoted are inclusive of delivery, unless expressly stated in the individual product page.

For any redelivery requests, there will be an additional charge between $10 - $20 depending on delivery location.

For any specific timing request (only applicable to Custom Orders), there may be an additional charge between $10 - $25 depending on the time and delivery location.

SELF-COLLECTION

You are welcome to collect your flowers during our business operating hours from 9:00am - 6:00pm (Mondays - Fridays, excluding Public Holidays).
To ensure that your flowers are ready for collection, please give us a call at +65 6588 2088 before coming down to the store.

RETURNS

We endeavour to make you a satisfied customer!

If you are unhappy with your order, please notify us immediately. We will either replace your order for free or give you a refund equivalent to 90% of the purchase price (there is a processing fee of 10% for refunds).

Please note that refunds are given at the sole discretion of The Enchanted Tree Pte Ltd.