Valentine's Day + CNY 2021 FAQ

As you might know, Valentine's Day and Chinese New Year are back-to-back this year, with Valentine's falling on the third day of the Lunar New Year. It does mean double the happiness, but also brings with it many questions! Hopefully, this little FAQ we put together for you will answer some of your questions.

If we missed something, please feel free to drop us an email at hello@theenchantedtree.com.sg or ring us up at 65882088 during business hours - or even just drop us a message on Facebook or Instagram! We'll do our best to get back to you as soon as possible!

Are there CNY flowers this year?

Yes, we’ll have a CNY Pick in a Jar at $90 for delivery the week of Feb 8. Design will be launched by end-Jan!

I want to preorder flowers for Valentine’s Day. Why can’t I select the date on your website?

Only our Valentine’s Pick collection will be available for delivery for 12 Feb to 15 Feb. Valentine’s Picks will be launched in end-Jan. If you’d like to be notified when it launches, please fill up this (very short!) form over here!

Can I order Surprise Pick/ Daily Pick/ Palettes for Valentine’s Day?

Only Valentine’s Picks will be available for Valentine’s Day period, which is 12 Feb to 15 Feb this year!

The closest available delivery date for these arrangements would be 11 Feb (subject to slot availability) - but we really won’t advise ordering on the 11th to gift on Valentine’s Day. Flowers are perishable after all!

I’m trying to order for (date) - it's not part of your Valentine's Day period, but I can’t select the delivery date! What’s going on?

Thank you for your interest! As orders are subject to availability, if you’re unable to select that date for delivery, odds are we’re sold out of that arrangement for your chosen delivery date. Please pick another arrangement or a different delivery date.

Can I customise a bouquet for Valentine’s Day?

I’m afraid we do not take custom orders for Valentine’s Day period. For 12 Feb to 15 Feb, only our Valentine’s Picks will be available.

I’d like a custom arrangement for my home for CNY. Is that possible?

As Valentine’s Day and CNY are back-to-back this year, we are only able to take on a limited number of custom orders. Fill in your requirements over here, and we’ll get back to you on whether it’s doable!